Mobile Banking & Payments

With more than 800 customers, including more than one-third of the Top 50 U.S. banks, mFoundry is North America’s leading provider of mobile financial services. Our unparalleled depth of expertise and proven scalability serve as the foundation of our offering, providing our clients with the confidence they need, knowing that their most important customer channel is delivered consistently and safely. mFoundry is also the only mobile banking provider with a hosted, extensible platform that delivers revenue-bearing services by a curated network of service providers.

Value

Mobile banking is the fastest growing channel in banking history. It’s persistence, presence, and data connectivity position it as a financial institution’s most valuable customer channel. Mobile banking has had material impact on customer loyalty, cost savings, and top line revenue growth.

Strengthen customer loyalty

• New insurance and investment account openings increased by 8% and 7%
• DDA direct deposits increased 3%
• Average balance increased 45%
• $8 average per account overal balance benefit

Improve cost savings

• 52% decrease in IVR call volumes
• 12% decrease in live agent call volumes
• 15% decrease in check writing
• $6 average saving per account through channel efficiency and service gains

Drive topline growth

• 8% increase in quantity of debit transactions
• 9% increase in value of debit transactions
• $14 average revenue lift from increased transactions
• Up to $100 of additional user revenue from various mFoundry mobile features

Best In Class Features

mFoundry’s mobile banking platform leverages three modes – App, mWeb, & SMS – to deliver real value to your customers. Our hosted service supports financial institutions of all sizes.

Small to Mid-sized financial institutions can take advantage of our platform’s readymade features, interfaces, and service provider extensions to create a powerful, cost-effective mobile channel. Larger financial institutions also have the option to innovate on top of our platform without having to resort to the high cost option of a fully custom solution.

App

• Multi-account interaction
• Android, iOS, (iPhone/iPad)
• Transaction history/search
• Multi-factor authentication
• Funds transfer
• GPS-enabled location search
• Mobile deposit
• Bill pay
• Service Provider Extensions

mWeb

• Multi-account interaction
• Android, iOS, (iPhone/iPad)
• Transaction history/search
• Multi-factor authentication
• Funds transfer
• GPS-enabled location search
• Mobile deposit
• Bill pay

SMS

• Multi-account interaction
• Recent transactions
• Opt-in/Opt-out
• Stop/Help commands
• Easy login for mWeb
• Transfer funds
• Alerts

Interfaces

mFoundry has the industry’s most extensive network of financial technology partners. Each an industry leader, our partners deliver seamless access to more than 50 core, bill pay, online banking, and payment systems. This open connectivity provides our customers with the lowest possible total cost of ownership as well as the quickest delivery time to market.

Mobile Payments

mFoundry has been a leader in mobile payments for the past four years. As the power behind the nation’s largest and most successful mobile payments initiative, Starbucks Card Mobile, mFoundry has unique knowledge about what works, and doesn’t work, in mobile payments.

mFoundry believes that mobile banking is the logical and appropriate foundation for mobile payments. To this end, we support the integration of NFC, bar codes, peer to peer money movement, and other payment form factors, all functioning seamlessly within a mobile banking framework.

Our extensive payment partnerships cover key players in the industry

Data & Analysis

With more than eleven million active users on our mobile banking platform, mFoundry is committed to providing our clients with easy, reliable access to customer analytics. Every day, our systems log and store relevant data in our secure data warehouse. Clients can remotely access and analyze their mobile solution’s activity across more than 100 variables, seeing their data in an easy to read dashboard form. Client data can also be exported for further analysis in leading analytics systems.

To Explore Mobile Banking Further

Try the free demo for all our products & services

Mobile Retail & Payments

As with mobile banking, the retail industry is currently experiencing a revolution in the way that customers use phones to interact with a business. While much of the focus and hype around mobile retail solution is in the area of mobile payments, mFoundry believes that the mobile channel can help the retail sector in more immediate and important ways:

Understanding Your Customer

Many, if not most, of all customer transactions at the point of sale are effectively anonymous, inhibiting a merchant’s ability to truly understand and maximize that value of their customers. mFoundry approaches every retail assignment with the goal of creating a much deeper, actionable understanding of merchant’s customers.

Increasing and Rewarding Customer Loyalty

Rewarding loyal customers is important, but it needs to be done cost effectively. While daily deals can drive new customers to a merchant, those same deals can also be wasted on deal-junkies (loyal only to the deal) and existing, loyal customers who were already coming to the merchant anyway. mFoundry works with our clients to properly segment the merchant customer base to ensure that most impactful, and cost-effective loyalty rewards.

Acquire New Customers

Acquiring customers cost-effectively is a critical job for every merchant. Daily deals, as noted above, can only do so much. mFoundry helps our clients create compelling mobile retail solutions that attract high value customers.

Features

mFoundry’s Mobile Retail solution delivers key functionality to merchants of all sizes:

Loyalty Management

Track, rank, and segment your audience in order to maximize their loyalty value.

Push Offer Notifications

Send offers to different segments of your audience delivering the right value to the right customers.

Mobile Payment Support

Leverage one of five primary credential modes: barcode, camera scan, NFC, Present ID, or pay in the cloud.

Reward Delivery

Deliver and redeem custom rewards based upon loyalty rank.

Interfaces

mFoundry works with a wide variety of key retail services and payment partners in order to deliver the most frictionless, robust solution possible.

Mobile Payments

mFoundry has been a leader in mobile payments for the past four years. As the power behind Starbuck Card Mobile, the nation’s largest and most successful mobile payments initiative to date, mFoundry has the proven knowledge to deliver a robust, future-proof and cost effective Mobile Retail solution to merchants of all sizes.

To Explore Mobile Retail Further

Try the free demo for all our products & services

Extensibility

mFoundry is the industry’s only provider of a hosted, extensible mobile banking platform. This ground-breaking solution is extended to a curated network of third party service providers who deliver unique, readily available features to mFoundry clients. Each feature helps our clients distinguish their offering while delivering either significant cost savings or new sources of revenue. With more than 30 partners in our Service Provider Network, mFoundry is able to deliver more innovative valuable features to our clients than any other mobile banking company.